Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of routerule.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://routerule.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This test lead kit is a great value for the price. The back-piercing needle tip probes work flawlessly and have helped me diagnose a number of electrical issues in my car. I would definitely recommend this product to anyone in need of a reliable and affordable test lead kit.
Received quickly and satisfactorily
Thank you for a great deal. I recommend it to others.
Ok
Very good goods. Thank you very much.
I was impressed by the quality and durability of this test lead kit. The back-piercing needle tip probes are extremely useful for diagnosing electrical issues, and the kit's versatility makes it a must-have for any professional or DIY enthusiast. Definitely worth the investment!
As described.
fast shipping thanks
Convenient test probes for easy by insulation to pierce or small space
Visually norms, did not check in case
Good quality
All as in the description and in the photo. Good quality. Delivered by 24 days earlier than promised. Order to be tracked. Seller and recommended product. Well-deserved 5 stars.
Comply with the description. Material Good. Fast delivery.
Good product. The product as per described. Recommend the store
Très bien
I've been using this test lead kit for a while now and it has exceeded my expectations.Highly recommended!
Good thing.
Goods arrived in Belarus quickly, well packed, quality is decent, as described. Thank you store!
Definitely worth the purchase!
This test lead kit is a must-have for anyone working on cars.
OK, good
All as described
For small work, I will reserve more
Came quickly to the store respect. The product is good.
The order arrived well.
I like everything.
Very well it arrived quickly even I do not occupy them but if they are useful when looking for current in the unpeeled cables, they fit well to the tips of the recommended Multimeter
Super
I was pleasantly surprised by the quality of this test lead kit. The back-piercing needle tip probes are very accurate and make diagnosing electrical issues much easier. Overall, a great purchase!
ok bene
Item as described It's good Thank you
Everything as in the product description arrived quickly. The store Thank you.
The product is in line with the description and the picture, the tips are like tips, let's see, the quality is good. Shop and store recommend.
Thanks to the store.
Excellent probes, but can only be connected to the tester through bananas.
Package delivered to Slovakia in 13 days. All right. Thank you very much.
I've used several different multimeter test leads in the past, but this one is by far the best. The back-piercing needle tip probes are incredibly accurate and make troubleshooting electrical issues in my car a breeze.
As someone who does a lot of DIY car repairs, this multimeter test lead has been a game-changer. The back-piercing needle tip probes are so easy to use and have helped me diagnose and fix electrical problems in no time.
Look Good
All correct with fast order delivery. The needle tip probes arrive well packed and in perfect condition. Correspond exactly to what was announced. They are ideal for testing electrical cables and connectors, as they can be adapted to the measurement tips of multimeters and measuring devices. I have been very satisfied with the product and the service provided by the store.
Just received them. Shipping was about 2 weeks. They look great. The needle point is as pointed as a syringe. Tried piercing through insulation. Worked good with very little pierce mark after. These will work perfectly for tracing automotive electrical issues. You just use the typical banana type plug in cables that come with your multi tester.
Looks good, we will see about durability
Excellent needles, sharp. You can safely take it. The store is good, the product is as pictured. 20 days before Minsk, thrown into the mailbox.
Is exactly what I was waiting for. The tip is well affiliated. Just perfect.
It's good! Quality on the level! Bought for myself to diagnose car equipment, the store worked well quickly! Did not expect!
Very good quality, fits well with banana cables
good thank you
very good quality and quick dispatch very satisfied
The quality of the probes is good. packed well. Seller thanks))
Sit perfectly on "bananas". You cannot measure resistance (due to your own high), but the voltage is quite. Definitely come in handy.
I arrive quite quickly, before the expected date
Corresponds to the description, quality is satisfied. I recommend the store.
Good product, very fast shipping, great store. Thank you! 5+
This is a great product for anyone working on cars. The back-piercing needle tip probes are very accurate and make testing electrical connections much easier. The leads are also very durable and well-made
Everything came in good condition, the needles are whole. Threw right into the mailbox.
I took for a multimeter, the product fully corresponds to the picture and description, everything is new. In general, I'm happy with the purchase, all as it should. Good store!!
I really like the product. it helped me to measure the output voltage within electrical automotive connectors.
I purchased this multimeter test lead for my auto repair business and have been very impressed. The back-piercing needle tip probes are very accurate and very easy to use. I would definitely recommend this product.
This is a must-have tool for anyone who works on cars. The back-piercing needle tip probes are incredibly precise and make testing electrical connections a breeze.
Delivery is OK, very satisfied, thank you very much store.
The order sent quickly, the sharpness is good, what you need, it is convenient to call the wires without opening the insulation
The order arrived together with other orders in 20 days, the probes are of good quality, it is a hole for the probe with a multimeter of 4mm
I'm good thank you
Great
Great!!!
Good product delivered before date
All OK. Respect and respect to the store
Mail of Russia. Matches order. The store is good.
Goods very affordable and well-made.
Good quality and fast shipping, to note that they need cables that have at the tips the connection.
The order fully corresponds to the description, delivered on time. Thank you store!
Description correspond, quite well made
This is definitely a quality product
Good probes, thin! To the store Thank you!!!
This is a great product for the price. The back-piercing needle tip probes are very accurate and the kit is well-made. It's also very easy to use and has helped me troubleshoot electrical issues in my car with ease.
Super, fits in small plug
The order came in the declared period. Quality suits me.